![]() at least that's what it appears to be in the minds of the team behind this abomination. As you've already contacted us, would you please update your order number or ticket number here? Our senior support team will further investigate it and then evaluate your refund request accordingly. ![]() Knowing you were encountering a problem, we desperately hope to fix it, and this is the reason our support might invite you to provide more details (like a screenshot showing the problem and log files, etc.) for troubleshooting, and this was also the reason we didn't process a refund for you in the first place. We accept a refund request if the customer encounters a technical or compatible issue that is unable to be solved within 7 days. For your case, please allow us to explain it in more detail and see how we could assist you further. Wondershare values each customer's benefits and we'll do our best to help you out. ![]() I understand your feeling, and it would be very depressing when you are unable to run this software in the way you expected. Reply from Wondershare Dr.Fone Apr 14, 2023 ![]()
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